At Polina Perri we follow a fair customer service policy. High-class service is as important to us as beautiful design. We believe our dedicated approach to servicing our clients has given the art of inviting the respect it deserves.
By anticipating every detail we eliminate the many stresses associated with wedding planning. We create schedules outlined with milestones so that clients feel confident at every step of the purchasing experience. Whether local or worldwide, all clients receive the same premium service.
We are always willing to help, and we feel good only when you are satisfied. If you are unsatisfied - please contact us. In the event of an error or typo on our end, we will fix it as soon as possible. If you are unhappy for any reason - we will work with you on a solution.
While we are committed to customer satisfaction, we also believe in being respectively compensated for our time and work. Our team worked out some specific cancellation and return policies for certain cases. Those instances can be found on the ‘Cancellations & Returns’ page.


Polina Perri respects your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods. This privacy and cookie policy lays out our specific commitment in compliance with and beyond the Data Protection Act 1998 and the EU General Data Protection Regulation 2018. Please be assured we will not disclose information about you unless the disclosure is required or authorized by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect. We may also use your personal information to provide you with information about other services offered by us. 
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.